Privacy Policy
This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your comments and questions
- Improve our website and services
- Send you marketing communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
6. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
Website Usage Analytics
We use Google Analytics to understand website visits and interactions, such as navigation, article links and treatment-inquiry clicks. Our interaction tracking does not read information entered into forms.
We also use Microsoft Clarity on selected public pages to understand clicks, scrolling and page usability through heatmaps and session recordings. This may involve page addresses, interaction activity, and browser and device information. Microsoft processes this usage information as described in the Microsoft Privacy Statement.
Our Clarity configuration masks page text and images and keeps Clarity cookies off. We exclude booking, inquiry and other pages containing forms, pages with URL query strings, and signed-in website visits. The Clarity loader also respects Global Privacy Control and Do Not Track signals. These protections apply to Clarity; other website services may use cookies as described above.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.